Who can remove a KB record?
Only KB editors can remove a record from a KB. Any KB editor can mark a record for removal (Delete button). Only an editor with Edit/Delete KB privileges can remove a record (Purge button) that has been marked for removal. If you are the librarian who added a record, you cannot remove the record (unless you are a KB editor). However, you can edit the record if it still has Inactive status. You can add a note in the Question field to ask an editor to remove it. Or, you can request removal of a record.
Related Questions
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