Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Who can refer a complaint to the FOS?

April 26, 2017complaint FOS refer

0

0 Posted

Who can refer a complaint to the FOS?

1 Answer

0

0 Posted

In order to complain to the FOS you need to be an ‘eligible complainant’. In broad terms, an eligible complainant is a private individual or a small company. For the precise definition, firms should refer to section 2.7 of the Dispute Resolution: Complaints Sourcebook in the FSA Handbook (DISP).