Who can I talk to about the new Residential Remote Access Services policy and the current decision on SLAC paid for DSL disconnects ?
You may get advice and increase your understanding of this change from your directorate financial offices: PSD Stephanie Carlson ( steph@SLAC.Stanford.EDU ) and Elizabeth Caplun-Cochrane ( ecc@SLAC.Stanford.EDU ) PPA Charlotte Chang ( cchang@SLAC.Stanford.EDU ) LCLS Wendy Sisson ( wsisson@SLAC.Stanford.EDU ) Operations Mimi Chang ( mimi@SLAC.Stanford.EDU ) Can a DSL service provider do a seamless transition? If a service provider claims that he can do a seamless transition (a switch to his new service that will not cause you any downtime without DSL) there are a couple of things to keep in mind and you should proceed with some caution. Your success and luck will vary. Even if the service provider transitions you (seamlessly or not) to his new service the billing to SLAC for the old service must also stop. Notify dsl-admin@slac.stanford.edu if you have your service switched and we’ll notify AT&T or Stanford to discontinue the billing. Even then, there is a slight possibility that the bi