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Who can help me with MPTC computer hardware, software, and network access?

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Who can help me with MPTC computer hardware, software, and network access?

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• The Central Help Desk serves as your first point-of-contact for computer related support associated with Moraine Park computer hardware, software, network access, IP Video system, AV equipment, printers, etc. You can call them anytime: 24 hours per day, 7 days a week, 365 days per year. On-Campus: Extension 4357 (HELP) Toll-Free: 1-866-718-5169 The Help Desk can assist you with: • Microsoft Office software such as Word, Excel and PowerPoint • Log-ins • College printers • College PCs and laptops • and more . . . How to use the Help Desk: • Give your name and student identification number. • You will also be asked for contact information the first time you call. • You will be asked to verify your contact information each time you call. • A Help Desk case is created each time you call. • This helps the College identify system issues and with response times; it also improves communication. • The Help Desk will send you an e-mail each time a case is created, updated or closed. • You may b

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