Who can handle a complaint on a possible violation of privacy?
The privacy officer serves as the designated contact person required by the final Rule to receive complaints and provide further information about the practices privacy policy procedures. 2. After the initial training, how often do I have to train office personnel on privacy issues? The training is germane to the responsibilities of the staff member. Changes in job descriptions or positions that allow greater access warrants additional training within a reasonable time frame following the change in responsibilities. As a practical matter, regular reminders during meetings and at least annually, training should be done and documented. All new employees should be trained as part of their initial orientation to your practice. 3. Do I have to monitor daily? Monitoring is an important part of the privacy officers duties. It means actively checking to make sure the practice is adhering to the policies and procedures related to protected health information (PHI). Monitoring should be complete
