Who can complain about an inaccessible building?
Complaints under the DDA can only be made by or on behalf of a person or persons aggrieved by the act of discrimination concerned. In the case of premises open to the public but inaccessible to people with a disability: • a purely moral or in principle grievance is not sufficient • complainants do not need to have evidence of actually making a futile attempt to enter inaccessible premises, if they can claim credibly that but for the lack of access they would have used the premises, or at least that they have been deprived of a real opportunity • the existence of other accessible premises elsewhere (or other accessible entrances to the same premises) or other means of access to the services available through premises (such as by phone or internet) does not mean that a person is not aggrieved by inaccessibility of the premises concerned, but is likely to be relevant to issues of unjustifiable hardship in making particular premises accessible and to the level of any damages which could be
Related Questions
- The tenants in my building complain year-around about the suns heat and glare in their offices. Is there a cost effective solution?
- Why does DDK complain about undeclared SDK_INCLUDE_PATH when building the VirtualWiFi sources?
- Why does DDK complain about undeclared SDK_INCLUDE_PATH when building the MultiNet sources?
