Who can be contacted if TRICARE claims have been forwarded to a collection agency?
Debt Collection Assistance Officers (DCAO’s) and Beneficiary Counseling and Assistance Coordinators (BCAC’s, formerly known as Health Benefits Advisors) are located at the nearest TRICARE service center and are available to assist beneficiaries. To find the closest BCAC or DCAO please visit www.tricare.mil/bcacdcao.