Who can assess competency of the staffing firm’s clinical staff?
A. Competency assessment relies on many factors, including the command of knowledge and the ability to perform tasks. Current competency may be reviewed through information obtained from past and current employers, peer recommendations, validating specialty certifications, testing, ongoing performance data collection, and/or skills observation, either separately or in partnership with customers. In addition, the staffing firm’s customers need to provide feedback regarding competency assessment to the staffing firm. However the staffing firm chooses to measure competency, it should be done in a thorough and ongoing fashion, looking at significant, high risk activities or competencies that are new to the staff member.
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