Who Can Access the Ciena Extranet?
Ciena offers a rich web portal environment for our customers, partners, and analysts. How Do You Get Access? In order to receive a portal login account, you must complete the Extranet Account Registration Form. Incomplete forms will not be processed. The most important aspect to the registration form is your email address. Your email address must be your company-based account (not your home or personal email). By not supplying a company-based account, you risk delaying the approval process or getting your request denied. How Long Will It Take? Your request is routed to the appropriate account team within Ciena and manually reviewed for validation and approval. A typical response time is one to two business days. For new customers and new partners, the response time will be up to a week, as we will need to validate the support contract and perform some back-end system setup and administration. When your account is set up, you will receive a direct email from Ciena and you can log in wit
