Who are MRO Directs customers?
• Fortune 500 Manufacturing businesses that want to implement MRO procurement process to save costs over multiple locations. • Manufacturing firms that have a concentration of MRO purchases in one location • Process industries (i.e. mining, energy businesses) • Health care systems • Property management businesses Q: What kind of training will we need? Are MRO Directs solutions difficult to deploy and/or use? A: The main obstacle in implementing the MRO Direct procurement process is resistance to changeutilizing a new procurement process that is a departure from the traditional approach to purchasing MRO products. There is a tendency to maintaining the traditional approach of taking tactical strategy in MRO procurement. Reverse auctions, the traditional RFQ approach. And other similar strategies will not enable the business to optimize the total procurement costs on MRO products. Individuals within businesses tend not to evaluate MRO procurement from an enterprise perspective. Your asso
