Who all is involved in the communication process dealing with RTW?
The actual group involved may differ from case to case, but generally the program will involve some degree of communication and teamwork from the following people: • Adjuster • Claims Coordinator • Loss Control Coordinator • Doctor • Claimant • County Department Heads or Supervisors Return to Contents Claim Management and Coordination Procedures Background & Purpose Claim coordination and management is a key to reducing Workers’ Compensation costs in conjunction with accident reduction and employee safety awareness. The following information is recommended for use by the County’s claims administrator. The purpose of the following flow chart is to: • Provide guidance to the Administrator during the early stages of the claim, through the closing of the claim. • To facilitate communication between the County, claims adjuster, and employee. • To assist the employee to re-enter the work force. • To assist the County in reducing the cost incurred by the WC claim. The following guidelines sho
