Who actually makes the ice cream?
I make a lot of it, but my super store manager, Janae makes quite a bit, and we have two or three others who pitch in to help as needed. I’m very protective of the quality of our ice cream, so although a lot of my kids hint that they’d like to get involved in the production side, I’m very picky about who I’ll allow to try their hand at learning this skill — it’s a very demanding job, requiring thought, focus, some aptitude, a dedication to quality, and even a bit of physical strength. Being able to produce high quality ice cream definitely requires a craftsmanship that isn’t easy to find. It’s a real testament to these team members that I rely on them to handle this very important job, and I feel very lucky to have them working with me.
