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While running GetDataBack I receive a disk error. What does this mean?

April 26, 2017disk Error GetDataBack mean running

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While running GetDataBack I receive a disk error. What does this mean?

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A. GetDataBack is a solution for software related problems, it cannot help you with failed hardware. A disk error is a sign for a hardware problem. We recommend to stop working with the corrupted drive until you make a disk image. (Every try to access data can increase corruption!) After successfully creating an image you can use the image file as an input for GetDataBack.