Which Soft Skills Attract Attention in the Hospitality Industry?
From a broad perspective, hiring managers in the hospitality industry are likely to be impressed by the same type of soft skills that are in demand in every industry. Simply put, candidates who convincingly display characteristics such as leadership, teamwork, conflict management, problem solving, creativity, and communication skills are always going to have a sizable edge in the hiring process. However, from an industry-specific standpoint, soft skills that enhance a candidate’s ability to provide excellent customer service will probably be most attractive to a hiring manager. Service quality is enormously important in the hospitality industry; in fact, recent market research ranks it among the top three factors that customers consider when selecting a hotel or restaurant. Keeping this in mind, you should emphasize soft skills that relate directly to your ability to provide excellent guest service. If you have past experiences that have helped you cultivate flexibility, diplomacy, per
Related Questions
- If two persons of different sexes with the same level of qualifications, soft skills and experience apply for a job - how is the hiring decision made?
- What kinds of content do you typically work with ( e.g. IT skills, soft skills, industry specific skills, etc.)?
- Are the Indian Hospitality Industry standards on par with the International hotels?
