Which Social Software Can Add Real Business Value?
Gartner Portals, Content and Collaboration Summit Notes from the Social Software in Enterprise Roundtable The roundtable session had tremendous success. Far more people wanted to attend (sits were limited). Gartner had to organize two additional sessions to accommodate the demand. Every company is looking at using social software in one form or another. Level of involvement varies from early experimentation to stories of real success. Commonly reported concerns and issues are lack of established processes and proliferation of products and solutions that do not work well together. General observation is that what is available on the market from commercial vendors or open source products doesn’t meet requirements of most companies. Blogs Most companies use blogs as a communication tool. It appears that blogs is the most adopted technology from the social software stack. And this is the only technology that that has true success stories. At least two companies reported that blogging techn
