Which safeguards are desirable or essential to maintain customer confidence in the authenticity of CLI information?
Exhaustive checks on applications for special arrangements 3.2 The first safeguard the consultation document proposed was that network operators should make thorough checks of each individual application for a special arrangements contract for type 3 presentation numbers. The responses revealed a striking consensus between network operators and consumer groups, although for conflicting reasons. Several network operators thought they were not qualified to exercise what is effectively a regulatory function. Consumer groups, on the other hand, thought that Oftel involvement in this process would generate a higher level of consumer confidence. 3.3 Accordingly Oftel proposes to play an active part in determining which organisations should be allowed to use type 3 presentation numbers. As well as drawing up the criteria against which applications will be considered Oftel will have the final say in their acceptance or rejection. The application process will require calling companies wanting t
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