Which professional skills does an average employee in the Croatian bank for Reconstruction and Development possess?
An average employee in HBOR is 38 years old, has a university degree, is an active speaker of at least one foreign language and in its everyday work successfully uses computer. Except for basic skills necessary for successful completion of his work, depending on the type of work (communication skills, financial statements analysis, investment projects, etc.), our employee often possesses rare specialized knowledge connected to a particular field of business, depending on the specificity of certain business activities. Such knowledge is in most cases obtained in courses and through professional training in banks and financial institutions abroad, with which HBOR cooperates. To see the way the foreign banks operate and the way a certain operation gets done is of utmost importance for our employees. 2. Do you conduct surveys regarding employees’ satisfaction? Our favorite method is personalized approach, still possible thanks to a small number of our employees. Personally, this is my favo
