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Which possibilities exist to integrate OTRS with third party solutions?

April 26, 2017exist integrate otrs party Possibilities solutions

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Which possibilities exist to integrate OTRS with third party solutions?

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OTRS provides generic XML or SOAP interfaces for integration with third party solutions such as CTI equipment, ERP or CRM systems. A separate OTRS module exists for the integration with network and system monitoring solutions such as Nagios. Our development team will be delighted to realize new interfaces for you upon request.