Which Key Human Resource Function has the Greatest Influence on Management’s opinion of HR?
May 1, 2009 If one could list the five major functions of a quality HR department, what would those five functions be and which of those have the greatest impact on management’s opinion of HR? This question was asked in a number of human resource groups on the professional networking site Linked In. There were approximately 41 individuals who responded to the question and provided a broad range of thoughtful, intelligent answers. This article is a summary of the thoughts and comments provided by human resource professionals and consultants. The purpose is to make the information available to all and allow additional comment and debate. “I don’t think it’s about which HR function has the greatest influence but rather which HR person. That person most assuredly will be the one who builds credibility as being a business person first and an HR professional second.” In reviewing all of the comments and responses, a few general themes became clear. A major theme that seems to be important is