Which consumer organisations can help?
The following organizations can advise you on how to proceed with handling your travel complaints: • UK : • Air Transport Users Council • Association of British Travel Agents • Switzerland: Office de Médiation en Suisse • USA : Aviation Consumer Protection Division • Canada: Canadian Transportation Agency • International: International Airline Passengers Association • Other aviation organisations • International Civil Aviation Organisation (UN Governing Authority) • European Regions Airline Association • European Low Fares Airline Association • Association of Asia Pacific Airlines • African Airlines Association
