Where should I ship my Samsung Solid State Drive to for RMA processing?
Please contact us at 1-800-SAMSUNG to learn more about the RMA process. You will then be able to print a prepaid shipping label with the appropriate address for your area. Currently, warranty services for Samsung-brand consumer solid state drives are available only in the United States. Please send ONLY the solid state drives. Do not send any wires, cables, manuals, extractable cases, etc. Samsung assumes no responsibility for any extraneous items shipped by the customer. WARNING: Please back up your data before submitting your product to Samsung for warranty service. Samsung assumes no liability in connection with any loss of data or any indirect or consequential damages resulting from a lack of back up.