Where should an ethical mindset begin in a company?
The important thing about an ethical organization is that it has to start at the top. Just like anything else, it’s a business practice, but it’s really a cultural principle that sets a foundation of what is right and wrong. Then, within the different departments, you would implement that as an organization. It’s important that it’s done through training both for internal purposes and external purposes, such as customer service. It’s relevant for the external and for training internally to have corporate core values that you all believe in, and then to reinforce those through correspondence, communications, meetings, business practices and policies, and customer service. So it’s really setting the clear expectations of what it means to be ethical in that organization and then reinforcing it through training and your practices. At the end of the day, it’s not always the easiest thing to do, but it’s what’s fair and what’s right and helps people feel good about working there. And custome
