Where is the support team based?
All of our operations are based entirely in the United States of America. Our sales and support teams are based in Burlington, MA. Do you support… Windows 95/98/ME/NT/2000/2003/XP/Vista/2008/7 Yes, but we strongly recommend Windows XP SP2 or later with .Net 3 SP1. This is necessary for printing; older versions of Windows can access the hosted desktop, but can not print. SmartPhones: iPhone/BlackBerry/Android/Windows Mobile/Symbian Yes, we generally support SmartPhones. However, the individual smartphone support varies by the applications that are available on each platform. For example, on the iPhone we only support the Wyse PocketCloud. We are in the process of testing applications on the other devices – please let us know if you have sucess with particular applications. Mac Yes, we support Mac OS X 10.2.8 or later. But, Mac OS X 10.4.9 (Tiger) or later is strongly recommended. Linux Yes, we support Linux distributions (such as Debian, Fedora, KDE, Knoppix, RedHat, Slackware, and Ub