Where is the mission manifest? Who keeps their eye on diversity issues?
3. Provide high quality services effectively and efficiently while communicating with the public regularly about city issues. Focus on “telling the story” of city activities to the citizens effectively Feedback: high ratings in phone survey Public not availing themselves of opportunities for participation Monday night office hours work well Traffic, parking and transportation department weak on customer service, responsiveness, courtesy, employee morale and retention Improve public information Individual Councillor’s suggestions or inquiry: get the word out on great news better communicate how services relate to taxes Use the web Public needs to know about evaluation efforts and constant efforts for improvement Biennial report on what kind of youth programming is going on would be helpful How can we do better and evaluate services? (Kid’s survey on youth centers and activities?) Youth services: could we have better quality? Emphasis on public planting New emphasis on Health: Healthy Ci
