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Where is the Best Spa in Cleveland, Ohio?

best Cleveland Ohio spa
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Where is the Best Spa in Cleveland, Ohio?

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This salon & spa was voted one of Cleveland’s top spas by Cleveland Magazine. They offer just about everything you might be looking for in a salon & spa. There are two locations one is in Fairview Park, Ohio and the other one is located in Lakewood, Ohio. They are family owned and operated. They offer so many things here, for example: Full hair and nail services, body treatments, skin care and sauna and steam room. Spa packages and gift certificates are available. They offer affordable prices.

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I was thrilled to stumble across this salon. I’ve utilized their services for hair cut, color, pedicure, and massage and they are great. I…

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I have been trying to schedule an appointment all day…they answer the phone and immediatly place you on hold. I do not mind holding but not for more than 3-5 minutes. I have placed 5 calls TODAY to schedule an appointment (because of a friends referral) the latest hold time was 8 minutes and 37 seconds…I do have a job to do I cannot be on hold all day. After all of that I still do not have an appointment!!!! AARRRGGGHH!

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Bad service and rude staff. When I needed to talk with management, even the guy answering the phones was rude and refused to put me in contact with management. I wouldn’t send my worst enemy to this place. Ignore the hype. This place stinks.Pros + noneCons – see below

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I had a great experience getting a facial and leg wax at Protege. I have had facials before and have never had a relaxing experience till Missy. She was stupendous better than an anti-depressant!. The leg wax wasn’t quite as relaxing but she made it as pain free as possible and was very fast and thorough. I would definitely go there again.

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