Where is the Best Shoe Repair in New York, New York?
Dropped off dress shoes at B.Nelson/VIP on E55th for the Complete Resole (Recrafting) accessory package. They quoted $140 instead of the advertised $120. I had printed out the web page prior to arriving so I questionned the quote. I was told that the package online did not include the “premium” soles. I paid the $140 and returned 3 business days later. They performed a satisfactoy job on the resole, but they did not repair the loose stitching, new laces were not installed, waterproofing was not applied and they were not fitted with cedar trees or a flannel bag. They were handed to me in a “I Love NY” plastic bag. I again questionned the emloyee and he indicated that they didn’t have any shoelaces, trees or bags. I then inquired about the loose stitching and waterproofing and was told that was additional. They simply replaced the soles and heels for $140. I certainly would not label the process “recrafting” as compared to Allen Edmond’s recrafting process for $99.Pl
