Where is the Best Barbecue Food in Milwaukee, Wisconsin?
The food is, without a doubt, excellent. I have eaten there many times. The waitstaff service is also excellent. The problem is with the management/owner. We were there a week ago, and there was an incident that was handled rather badly by their staff. It made for an uncomfortable atmosphere and much embarrassment on our part. I called the next day and left a message for the manager/owner as well as used their website contact form to describe what happened. I have not, to the best of my knowledge, received any sort of a response or acknowledgment of any kind. I am very disappointed in their lack of customer service. I expected more from a higher-end restaurant. I can honestly say that McDonalds has given me better customer service in the complaint department than Jerry’s Old Town management has.I should note that I made it clear in my email to them that I was not expecting any sort of compensation. I asked only for a response from them like I would expect from any other company. T
My wife always raved about the Garbage salad they used to offer at the downtown location. We stopped in to the Mequon restaurant on a whim because we were in the area and she had not had the Garbage salad in years. It was a disappointment, to say the least. Instead of fresh peel-and-eat shrimp and a homemade honey mustard dressing, she got small, canned shrimp and pre-packaged honey mustard on a bed of wilted lettuce with hearts of palm that tasted like they had been in the fridge for a few days. I had some chicken wings, which were kind of slimy and tasted as if they had been frozen for too long. We told the waitress that we just wanted to pay our bill and leave, since she noticed we hadn’t eaten much of our food. She was very kind and took the salad off the bill, even though I was more than willing to pay. I would like to mention that I have been to this place before with work and the food has usually been good. However, the items I got were their Pork sandwich and a burger. I would
