Where is Enterprise Social Computing heading in the next three to five years?
Research Highlights: Social Computing is evolving from origins as a consumer-oriented communications and networking tool to become an important element of enterprise software solution portfolios in the next two to three years. But it is at an important inflection point in adoption, where it must demonstrate its value to businesses and government entities alike, or it could fail to reach its full business potential. Users and vendors must address several key issues before social computing can be considered worthy of enterprise portfolio status and support.
