Where is ASDL Available?
Exetel are able to provision services Australia-wide where it is available. Pre-qualification checks are done according to a PSTN line supplied. Full qualification including line speed is only done by Exetel’s submission of the order with one of their wholesalers. If a required line speed is not available, customers are informed of the alternative (slower) speed and asked if they would like to progress with the order. In some cases Telstra may reject the order because there is no spare copper to run the dedicated line. In this case, and only as a last resort in order to get an ADSL service, the customer may be asked if they wish to sacrifice an existing PSTN line.
