Where has the ‘safe word’ gone?
ITsafe used a ‘safe word’ so that you knew the alerts were authentic and not sent by an imposter. In practice, this caused a great deal of confusion because many people thought that the safe word was a password and were confused when they received emails containing their ‘password’. In addition, we are using a new email system and implementing the safe word feature would have delayed the introduction of the service unnecessarily. We don’t store any personal information other than your email address so we can’t use anything else such as your name or address to authenticate emails.
