Where does the liability fall when items are damaged during shipping back to the customer?
That is a very good concern. Most of our work goes to the East coast. Our work means so much to us that we spend a total of 3 hours packing each part. The first thing we do is wrap each part in super soft flannel to cover the entire surface. Then we layer them in multiple wraps of large bubble wrap, small bubble wrap, tape, foam, and packing peanuts like a cocoon. You will receive your custom painted parts in top-notch show-quality condition GUARANTEED! If there is any problem with shipping at all we will pay for everything to make it right. You can visit our Testimonials for some customer experiences with our shipping process and just how long it takes to unpack one of these sets! If you want to contact any of our customers, please let us know . . .
