Where does leadership development fit in with Starbucks’ long-term business goals?
One of Starbucks long-term business goals is to develop organisational capacity to support the success of the company and that means having partners move into different roles, learning new skills or taking a global assignment. From a HR standpoint, our common goal is to focus partners on delivering an enhanced Starbucks Experience to over 5 million customers ever week in Asia Pacific whether they are based at the support centre or in the field. Providing an enhanced experience to our customers and being known as a responsible coffee company are the keys to Starbucks long-term success. What is Starbucks people resources’ view when it comes to leaders and leadership development? We are focused on leadership development because we believe that the quality of our leaders are a major force behind the vision, values, beliefs, systems and rigor required to build a truly great company. Our goal is to ensure that our current and future leaders are prepared for the challenges and able to put the
