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Where do I send my Itron equipment for preventative maintenance, repair and warranty?

April 26, 2017equipment itron maintenance preventative Repair send warranty

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Where do I send my Itron equipment for preventative maintenance, repair and warranty?

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Based on your product, send your equipment along with the appropriate documentation to one of the service facilities listed below. • Send handhelds, cradles, ReadOne Pros, Mobile Collectors, DataPacs, MicroNetwork and Fixed Network equipment to: Itron Service Center 15520 E. Fairview Avenue Spokane, WA 99216 NOTE: Please make sure to include an Itron Product Return Report with each piece of equipment you are sending in for preventative maintenance or repair. Especially make sure to document the serial number on the form for tracking purposes. If you do not have this form, please contact Itron Support Services at support@itron.com or 877-487-6602. • Send electric meters to: Itron Customer Returns 313 N. Highway 11, Dock C West Union, SC 29696 NOTE: Please call 864-638-4961 to request an RMA number before shipping your meters in for warranty repair. You also need to include a Service Request Form with your shipment. If you do not have this form, please call 864-638 -4961 or go to www.itr