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Where do I maintain my MICR printers, MICR fonts, logo and signature activation characters?

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Download the Epicor Check Printing Options instructions. Q: I installed a new service pack, patch or upgrade and I am experiencing the following issues with my MICR checks: alignment problem, lost my MICR font, lost my images, I am prompted with a screen for parameter values, etc. Answer: Epicor will often offer service packs, patches or upgrades that may overwrite or render obsolete the Altec *.rpt file for MICR check printing. Please contact your Altec MICR representative for the purchase of new *.rpt files compatible with your new service pack or Epicor version. Q: Changes were made to the Accounts Payable (apcheck) Crystal report file and I am experiencing the following issues with my MICR checks: alignment problem, lost my MICR font, lost my images, I am prompted with a screen for parameter values, etc. Answer: Please contact Altec MICR tech support at 800-997-9921 ext. 1227 or micr@altec-inc.com.

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