Where do I look on the plan website to find coverage policies?
• Coverage policies are usually listed in the “Coverage” or “Medical Policy” section of plans’ websites. For certain plans, you may need to establish a user name and password and then sign into the Members Section to view these pages. • After locating my plan’s listing of coverage policies online, how do I find the specific policy that discusses the item or service I’m interested in? • Once in the coverage or medical policy section of the site, use the search feature to locate a specific policy. Useful search terms to locate policies may be: “diabetes supplies”, “CGM”, “continuous glucose monitoring”, “blood glucose monitoring/testing”, “insulin pumps”, and “durable medical equipment”. In some cases, the policy containing CGM or insulin pump coverage information is named something similar to “Diabetes Tests, Programs and Supplies.” NOTE: A policy like this will likely include coverage information on ALL diabetes supplies, so you will need to search within the policy itself to find the
