Where do I go to ask questions about my Alltel Prepaid account after it has been transitioned to Verizon Wireless?
After transition, account information such as balances, transaction history and favorite number changes will be available online through My Verizon. Replenishments can be done through My Verizon, *611, or at retail stores, participating agents or retailers. Plan, device and optional feature changes can be completed through My Verizon. Any other questions or requests, such as phone number changes and billing questions, can be directed to Verizon Wireless’ prepaid customer service.
