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Where do I find the post chat survey results?

April 26, 2017chat results Survey

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Posted

Where do I find the post chat survey results?

2 Answers

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10 Posted

• If the post chat survey was filled out by the visitor, the results are attached to the chat transcript, at the very bottom of it, under the Visitor Details section. If the visitor didn’t fill out the survey, the results don’t appear in the transcript.

0

Posted

• If the post chat survey was filled out by the visitor, the results would be attached to the chat transcript, at the very bottom of it, under the Visitor Details section. If the visitor didn’t fill out the survey, the results wouldn’t appear in the transcript.