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Where do I find the management logs for a 2Wire Homeportal?

April 26, 2017HomePortal logs Management

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Where do I find the management logs for a 2Wire Homeportal?

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The Management and Diagnostic Console (MDC) is for advanced troubleshooting in the event of trouble. Access it by going to »homeportal/management or »172.16.0.1/management. Later model units may be using the 192.168.1.254 address so the MDC may be found here: »192.168.1.254/management (/MDC will also work in place of /management) The 2Wires maintain 2 logs. The first – Event Log (under Troubleshooting) is software oriented and mostly lists firewall hits and minor events with settings. The second – Detailed Log (under Advanced) is more hardware oriented (equivalent to a unix Syslog) and is of more help to track down problems with the 2Wire itself. Sometimes you may be asked to copy and paste the contents of these logs to a message on the board so others can inspect them for trouble if you are asking for help with an issue.