Where do I find information about how to get actual support on WMP?
I do not track this area and cannot presume to speak upon it. The options I know about are the Microsoft support site, the Do It Yourself options, and then actual player support options. But my investigation here should be deemed amateur at best. You may find other/better support options – these are simply the ones I know about offhand. One important thing to note is that product support helps let the product teams know what needs to be fixed – they have more say than someone like me does. So while alerting me to your problem seems productive, it’s actually quite not. If you really care about the issue, take it to product support. Q: I don’t want to go through support for some reason. A: Your other options are: • The actual Microsoft support site. Search for more information on your issue. • The “Contact MS” page. • Deja’s UseNet archives (now known as Google Groups), where you can look for previous answers to your questions. This is hugely useful – don’t underestimate or overlook this
I do not track this area and cannot presume to speak upon it. The options I know about are the Microsoft support site, the Do It Yourself options, and then actual player support options. But my investigation here should be deemed amateur at best. You may find other/better support options – these are simply the ones I know about offhand. One important thing to note is that product support helps let the product teams know what needs to be fixed – they have more say than someone like me does. So while alerting me to your problem seems productive, it’s actually quite not. If you really care about the issue, take it to product support.
