Where can members forward questions and comments related to hotel stays etc.?
At Shangri-La, we welcome any questions, suggestions and issues that you may have as all these do help us to serve you better. Members can contact us by means of the “Contact Us” form. The “Contact Us” tab is located at the top of the Shangri-La home page. Members can choose “Email Us” as the preferred method of communications. Provide us with the Name and Email address. Then follow a few steps to submit the comments. Please be assured that your comments will be forwarded to the respective departments for their review.
Where can members forward questions and comments related to hotel stays etc.?