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Where can instructors get help with SPARK?

April 26, 2017help instructors SPARK

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Where can instructors get help with SPARK?

1 Answer

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Faculty and graduate student instructors using SPARK can get training and support from OIT Academic Computing. Support includes: • Online documentation: Visit our Tutorials and Handouts page to start learning about SPARK and its tools. • Workshops: Faculty and graduate student instructors can attend SPARK workshops offered by Academic Computing throughout the year (with special concentrations in June and January). See our Workshop Schedule to find out when the next SPARK workshop is offered. • One-on-one consulting: Faculty and graduate student instructors may also schedule one-on-one help sessions through the Instructional Media Lab. Call 545-2823 or email instruct@oit.umass.edu to set up an appointment. Note: For SPARK account information (user name and password), contact the OIT Help Desk. You can submit an online help request, chat online with a Help Desk Consultant, call 545-9400 or stop by A109 LGRC (Mon – Fri, 8:30 a.m. – 5:00 p.m.).