Where can I use my Direct Express® card?
You can use your Direct Express® card whenever you need to, 24 hours a day, 7 days a week, to get cash at ATM machines worldwide that display the MasterCard® acceptance mark (see question 3.1 for information about fees that may apply). You can also use your Direct Express® card to make purchases and get cash back at retail locations that display the MasterCard® acceptance mark, such as grocery stores, gas stations, restaurants, and convenience stores. You can use your Direct Express® card online to pay bills and make Internet purchases. You can call the Direct Express® card Customer Service Department at 1 (888) 741-1115 (toll-free) if you have questions about how to use your card.