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Where can I register a concern or complaint about a long-term care home?

April 26, 2017complaint Home long-term REGISTER

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Where can I register a concern or complaint about a long-term care home?

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If you have a concern about a long-term care home, follow the complaint process posted in each home. If you are not satisfied with the response, you can call the Ministry of Health and Long-Term Care’s Action Line at 1-866-434-0144 to register your concern(s) about a home.