Where can I receive a copy of my license file for Cisco IPCC Express 3.x?
A. You can email licensing@cisco.com to obtain a copy of the Cisco IPCC Express license file. Note: When you upgrade from IPCC Express 3.x to 4.0, make sure that the 4.0 upgrade license file is in the 4.0 folder. The upgrade license file cannot be in the same folder as your 3.5 or 4.0 license file(s) because this will result in an error when you select the 3.x license folder during the upgrade procedure.