Where can I obtain technical assistance in filling out the application?
There is a Help Desk and toll-free information line available for the Assistance to Firefighters Grant Program. The toll-free number is 1-866-274-0960. Normal business hours for the Help Desk are Monday through Saturday, from 8 a.m. to 4:30 p.m. EST. But, during the application period, the Help Desk will be staffed between the hours of 8 a.m. and 8 p.m. EST/EDT, Monday through Saturday, and on Sunday April 3rd, from 8 a.m. to 4:30 p.m. This number will also accept voice-mail messages after hours, or if the line is busy. Questions may also be sent to a toll-free fax line, 1-866-274-0942, or e-mailed using our feedback form. You may also e-mail questions to FireGrants@dhs.gov. If you are a new applicant, a PowerPoint slide presentation is available for download on the grant program’s Website (www.firegrantsupport.com). The presentation covers many aspects of the program and gives detailed guidance on preparing and completing the online application. An online tutorial also is available to
There is a Help Desk and toll-free information line available for the Assistance to Firefighters Grant Program. The toll-free number is 1-866-274-0960. Normal business hours for the Help Desk are Monday through Saturday, from 8 a.m. to 4:30 p.m. EST. But, during the application period, the Help Desk will be staffed between the hours of 8 a.m. and 8 p.m. EST/EDT, Monday through Saturday, and on Sunday April 2nd, from 8 a.m. to 4:30 p.m. This number will also accept voice-mail messages after hours, or if the line is busy. Questions may also be sent to a toll-free fax line, 1-866-274-0942, or e-mailed using our feedback form. You may also e-mail questions to FireGrants@dhs.gov. If you are a new applicant, a PowerPoint slide presentation is available for download on the grant program’s Website (www.firegrantsupport.com). The presentation covers many aspects of the program and gives detailed guidance on preparing and completing the online application. An online tutorial also is available to
