Where can I obtain spare parts for my Worx product?
• Where can I get repairs done on my product in the UK whilst the product is under guarantee? During the first year of your guarantee any repairs/problems with your product must be taken up with the store at which you purchased the product. After the first year of the guarantee period you should contact the helpline on 08707 252 949. Please make sure you have a valid receipt or proof of purchase. • Where can I get repairs done on my product in the UK if the product is outside its guarantee period? Any Worx tool which is outside its guarantee period can be repaired at Positec Power Tools UK. Please find the address on the contacts page.
