Where can I get additional help with the Parent Tools features?
Visit http://www.parent-tools.com/help-ptaim.php I am trying to update my software, and I am getting a Run Time Error 5 message. You’ll have to uninstall the program one more time now that you have the latest version. Previous versions left behind traces of the program, which is probably what is causing the problem. First log-in (press CTRL+ALT+F11 to log in), then on the main Parent Tools Control Panel, select File > Shut Down Parent Tools. Once you have shut down Parent Tools, go to your Windows Control Panel, Add/Remove Programs, and select PT32 for AIM from the list to uninstall. When prompted, select “Yes” to delete ALL settings. After you’ve done this, you should reboot your computer and reinstall the latest version of the software. I am getting an error message that Parent Tools is not a system 32 application. The error described is usually caused by a partial or corrupt download. Some spyware scanners or firewalls block the download of Parent Tools because they flag the softwar