Where can I find information regarding customer service trainings, educational materials and customer service initiatives?
Customer service refers to the way any organization or business responds to the needs and requests from both outside and within the agency. The goal of customer service is to provide the best possible service to the people of North Carolina in a prompt and courteous manner. This section includes information regarding customer service trainings, educational materials and customer service initiatives. • DHHS Customer Service Site • Customer Service functions Training curriculum, which will be posted on DMH/DD/SAS website • Customer Service activities calendar to include trainings (curriculum, FISH, Customer Service forums, etc.
