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Where can I complain about a Canadian air operator?

April 26, 2017air Canadian complain operator

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Where can I complain about a Canadian air operator?

1 Answer

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Transport Canada is responsible for ensuring that air operators working under Canadian jurisdiction adhere to the safety regulations. Therefore, if your complaint is safety-related, contact Transport Canada at (604) 666-5596 or System Safety at (604) 666-9517. Enforcement (604) 666-5586 and Commercial and Business Aviation(604) 666-5657 may also be contacted. If you have a complaint against an air operator that involves something other than safety regulations, contact the National Transportation Agency of Canada at 1-800-883-1813.