Where can I check on claim status or Participant eligibility?
You can check on claim status or participant eligibility on our website, or you can call ACS Benefit Services, Inc.’s Customer Service Department. In order to check claim status on our website, you must first register as a provider and obtain security access. Please note: A summary of benefits and/or eligibility is not a guarantee of payment. Benefit determinations will be based on eligibility and plan limits at the time services are rendered. Benefits information only applies to procedures and diagnoses that are covered by the plan. We encourage you to review the SPD, Summary Plan Description, to determine if the charges in question are covered expenses. Pre-authorization requests for a specific diagnosis or procedure must be submitted in writing.
You can check on claim status or participant eligibility on our web site, or you can call ACS Benefit Services, Inc.’s Customer Service Department. In order to check claim status on our web site, you must first register as a provider and obtain security access. Please note: A summary of benefits and/or eligibility is not a guarantee of payment. Benefit determinations will be based on eligibility and plan limits at the time services are rendered. Benefits information only applies to procedures and diagnoses that are covered by the plan. We encourage you to review the SPD, Summary Plan Description, to determine if the charges in question are covered expenses. Pre-authorization requests for a specific diagnosis or procedure must be submitted in writing. If your request is by phone please provide your Fax number so the package can be faxed to your office.
Related Questions
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- Where can I check on claim status or Participant eligibility?
